Printer parts remain in production for several years after a printer has become obsolete and superseded by another model. Eventually a manufacturer will phase out producing these parts before permanently stopping production.
Repairing printers becomes very difficult beyond the date that its parts are discontinued. Key parts such as printheads and platen rollers become scarce very quickly. Engineer servicing is possible up to and beyond this date but with no guarantee that the printer will be fully repaired. This can lead to a substantial loss of productivity as you may have to wait up to 5 days for an engineer to visit on-site who then cannot repair the printer as parts are not available.
Servicing will be provided as normal up until the contract expires. Once contracts expire they cannot be renewed in the same year that a printers’ parts are to be discontinued. Once the contract has expired servicing will be possible but only under an ad-hoc service where each engineer call out is chargeable. For more information about service options.
You can minimise the impact to your maintenance costs by replacing obsolete printers before their parts are discontinued. Toshiba printers have an added advantage in that obsolete models have direct replacements allowing for a seamless swap into your business with minimum disruption to productivity. For more information on Toshiba printers.
| PRINTER | MODEL | PARTS DISCONTINUED |
| B-492 | B-492L-TH10-QP | 31 March 2013 |
| B-492 | B-492R-TH10-QP | 31 March 2013 |
| CB-416 | CB-416-T3-QP | 31 March 2013 |
| B-SP2D | B-SP2D-GH30-QM | 31 March 2013 |
| B-SP2D | B-SP2D-GH20-QM | 31 March 2013 |
| B-682 | B-682-TS10-QP | 30 June 2013 |
| B-852 | B-852-TS12-QP (previous model) | 30 June 2013 |
| B-882 | B-882-TS10-QP | 30 June 2013 |
| B-SP2D | B-SP2D-GH40-QM | 30 June 2013 |
| B-431 | B-431-GS10-QP | 30 September 2013 |
| B-452 | B-452-TS12-QP-PAC | 30 September 2013 |
| PRINTER | MODEL | PARTS DISCONTINUED |
| B-SV4 | B-SV4D-GC10-QM | 30 March 2014 |
| B-SV4 | B-SV4D-GS10-QM | 30 March 2014 |
| PRINTER | MODEL | PARTS DISCONTINUED |
| B-452 | B-452-TS12-QP | 30 September 2015 |
| PRINTER | MODEL | PARTS DISCONTINUED |
| B-452 | B-452-HS12-QP | 30 September 2016 |
| PRINTER | MODEL | PARTS DISCONTINUED |
| B-482 | B-482-TS10-QP | 1 December 2011 |
| B-372 | B-372-QP | 1 September 2011 |
| B-472 | B-472-QP | 1 September 2011 |
| B-572 | B-572-QP | 30 June 2011 |
| B-872 | B-872-QP | 30 September 2010 |
| B-672 | B-672-QP | 31 March 2009 |
| CB-416 | CB-416-T3-QP | 31 March 2000 |

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