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Service

Datalogic - Warranty

Datalogic Warranty

Gryphon Series

PowerScan Series

Terms and Conditions

Datalogic warranties this product against defects in workmanship and materials, for a period (see list) from the date of shipment, provided that the product is operated under normal and proper conditions. Datalogic has the faculty to repair or replace the product, these provisions do not prolong the original warranty term. The warranty does not apply to any product that has been subject to misuse, accidental damage, unauthorized repair or tampering.

Datalogic warrants to the Customer that Datalogic's products will be free from defects in materials and workmanship for a period (see list) from product shipment. In order to obtain service under this Warranty, the Customer must notify Datalogic of the claimed defect before the expiration of the Warranty period and obtain from Datalogic a return authorization number for return of the product to a designated Datalogic service center.

If Datalogic determines the Customer’s claim to be valid, Datalogic will repair or replace the product without additional charge for parts and labour. The Customer shall be responsible for packaging and shipping the product to the designated Datalogic service center, with shipping charges prepaid.

Datalogic shall pay for the return of the product to the Customer if the shipment is to a location within the country in which the Datalogic service center is located. The Customer shall be responsible for paying all shipping charges, duties, taxes, and any other charges for products returned to any other locations.